Frequently Asked Questions
Another company mentioned their advertised prices can vary by up to 3%,
does your company also pay lower than the advertised rates?
No, when we come to you, we will always pay you the exact amount advertised
on our website. We never lower our offers below the advertised prices.
How much can I earn when selling my gold?
The value of gold varies from day-to-day. We at Brisbane Gold Buyers,
purchase your gold based on weight and purity. Our experienced staff
members will determine the purity of your items, using industry standard
equipment, to calculate the total value.
If you know roughly the weight and purity of your gold items, you can work out
a close estimate by using our pricing table on the right. These prices are
updated on a daily basis.
What about gold items with diamonds or stones?
Brisbane Gold Buyers do not purchase diamonds or stones contained in gold
jewellery.
If you would like to keep the stones, we recommend you remove them prior to
sale.
What if I'm not located in Brisbane or Gold Coast?
If you're not located near Brisbane or the Gold Coast, you can deal direct
with our head office in Melbourne. You can either visit their shop directly
to sell on the spot, otherwise they can offer a mail in service from anywhere
in Australia. Head office details are on the contact page of this website.
What colours of gold do you purchase?
We purchase all colours of gold. The value of your gold is based on fineness
(carat value) of the gold, not the colour.
I've just paid $2000 for a bracelet from a retail shop and the value of
gold has gone up since then. Will I get more for it?
Unfortunately the answer is no. Because you've purchased your gold
jewellery from a retail store, at retail prices, the price you've paid is not solely
based on the value of gold but the design, manufacturing, transportation, staff
wages, store rental and so on. This means the price you pay for new jewellery
in retail stores is inflated well over the actual gold value alone.
